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Terms And Conditions

Terms And Conditions


Reservation

  • Age

The minimum age to rent car from us is 23 and the maximum limit is 75 at the time of booking.

  • Surcharge

Besides the car rental fees, renters have to incur a surcharge fees of 15 USD per day which covers the driver’s cost.

  • Car Hire Period

The minimum duration of a car rental should be three days on a 24 hour basis, and there is no maximum duration. Rentals for more than one month are also possible, but will need special attention.

  • Mileage

The hired cars have unlimited mileage every day.

  • License and Passport

All renters seeking vehicles without driver have to submit a valid license that is at least one year old. Passport for international tourists is mandatory. Photocopies of both have to be submitted at the time of taking delivery.

  • Baby/Child Seat and Booster Seat

Not all vehicles have child safety seats in them. Extra cost has to be incurred by renters if they need one set up.


Cancellation

  • Cancellation of a booking

Any valid prepaid reservation online are open for cancellation.

  • Refund

A full refund will be initiated on all prepaid reservation after deducting back rates and administrative costs. However, no refund will be made before one day of delivery date. Refunds will be made to the credit cards that were used for online payment.

  • Change or Exchange of Vehicle

You have the flexibility of requesting for a different vehicle and it’ll be considered subject to availability of that particular model.

  • Early Return

Please note that we are unable to give a refund if you return the vehicle early. On a special emergency cancellation, we may consider a refund.


Miscellaneous

  • Insurance

All of our cars are covered by insurance. But in case of accident, and if found guilty, clients have to incur the full cost of the repairs.

  • Types of Cars

We have vehicles ranging from cars to minibus to coaches. Another vehicle of the same model will be replaced with if required.

  • Third Party Liability

The cost of the damage to any third party properties will solely have to be incurred by the renters, or as per police reports.

  • Parking and Other Fines

Any fines incurred for the period of vehicle lease will have to be paid by the client themselves.